How we work

How we work

Great communication and service

--- Right from day one, we have always made great service and efficient communication with our customers a mainstay of our business ethos ---

We promise you:

Your enquiry will be dealt with in a friendly and knowledgeable manner.

We’ll discuss with you how we can best achieve what you’re looking for and give you straightforward cost options to consider.

We’ll arrange to send you samples of appropriate fabrics, or discuss using your own if you prefer.

We won’t waste your time! If we are not the right company to provide what you’re looking for, we’ll be honest and try and direct you elsewhere.

We won’t ever be ‘pushy’. None of our staff are paid on commission or have ‘targets’ to meet.


friendly and knowledgeable staff are on hand to answer your enquiries
Our friendly and knowledgeable staff are on hand to answer your enquiries
in-house expert machinists and cutters are always ready for a challenge
Our in-house expert Sewing Technicians and Fabric Cutters are always ready for a challenge!

Who we work with…


--- We are pleased to work with every possible type of industry, sector and organisation from all across the UK ---

Including, but certainly not limited to:

Companies of EVERY type, large and small

Manufacturers

Specifiers

Promotion companies

Marketing Agencies

Display specialists

Exhibition organisers

Event organisers

Government departments

Local councils

Theatres

Theatrical prop suppliers

Shop Fitters


We are able to embroider both simple and intricate designs and wording if required
We are able to embroider both simple and intricate designs and wording if required
Sensory room
Sensory room
An experience staff member hard at work on another unusual bespoke order
An experience staff member hard at work on another unusual bespoke order
One of our sewing areas within of our 22,000 sq. ft. factory premises
One of our sewing areas within of our 22,000 sq. ft. factory premises

Quantities we make


--- Our minimum order… is just 1! ---

Many of our customers require just a single item to be made, while others may need dozens or hundreds.


Soft play and fitness equipment
Soft play and fitness equipment
'Rugby Scrum Machine' padding
'Rugby Scrum Machine' padding
A bespoke foam cushion order being completed by a skilled machinist
A bespoke foam cushion order being completed by a skilled machinist
'The finished cushion order will be acrefully packed and shipped using our nationwide courier service
The finished cushion order will be packed and shipped using our nationwide courier service

One-off or on-going orders


We obviously are very pleased to become the ‘go to’ sewing company for many of our long standing customers who order from us regularly.

However, if your requirement is just a one-off order that will never be repeated, we’re still just as keen to hear from you… and we promise you will be treated the same, whether you are spending £500 or £20,000.

Drop us an email or give us a call, and we’ll be delighted to hear from you.

We promise you a friendly and informative response.